Glow Gh respects your privacy and complies with Ghana’s Data Protection Act, 2012 (Act 843).
1. Information We Collect
We collect the following information:
Personal Information
- Name
- Phone number
- Email address
- Delivery address
- Account login details
Transaction Information
- Payment confirmation details (processed securely via Paystack)
- Order history
Technical Data
- IP address
- Browser type
- Device information
- Website usage data
2. How We Use Your Information
We use your data to:
- Process orders and deliveries
- Provide customer support
- Improve our services
- Send order updates
- Prevent fraud
- Provide marketing communications (with consent)
- Run advertising campaigns
3. Cookies and Tracking
We use cookies and tracking tools including:
- Google Analytics
- Facebook Ads
- Google Ads
- TikTok Ads
These help improve user experience and marketing performance.
4. Payment Processing
Payments are securely processed through Paystack. Glow Gh does not store full payment card details.
5. Data Sharing
We may share data with:
- Delivery partners (Bolt, DHL, logistics providers)
- Payment processors
- Marketing platforms
- Legal authorities when required
We do not sell personal data.
6. Data Security
We implement reasonable technical and organizational measures to protect your data.
7. Data Retention
We retain personal data only as long as necessary for business or legal purposes.
8. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate data
- Delete your data where legally permitted
- Withdraw marketing consent
Contact: info@glowgh.com
9. Children’s Privacy
Our services are not intended for persons under 18.
10. Policy Updates
We may update this Privacy Policy periodically.